Reservation Information
Check-in time is any time after 4:00 p.m. Check-out time is before 10:00 a.m. We
do not offer a late check-out. Late fees will apply after 10:00 a.m.
The full price of your stay plus a $200 deposit will be secured on a valid credit
card upon check in. Also, room charges and other incidental charges will be authorized
on your credit card on a daily basis. Guests using a debit card for authorizing
room charges agree to the terms and conditions of their card authorizing bank. The
Resort is not responsible for any overdraft charges, should a room authorization
or other charge cause an overdraft to my bank account. The Resort reserves the right
to change the security deposit amount at any time without notice. Visa, MasterCard,
American Express, and Discover are accepted. Travelers Checks and cash are accepted
as final payment at the time of check-out.
Cancellations made 72 hours (or more) prior to arrival date will be refunded the
full advance deposit. Cancellations made within 72 hours of an arrival date will
forfeit the entire advance deposit of one night's room and tax. (Applicable to Club
Time, not applicable to Owner Unit Week reservations.)
Specially appointed rooms are available for guests with disabilities. TDD services
are available for hearing impaired guests. For additional information, please contact
our Reservations Department at 1-888-933-3030. A beach wheelchair and pool Portable
Aquatic Lift are available for guests who utilize a wheelchair. Please see the Front
Desk to arrange for use of these items.
Free on-site parking, car permits are provided at check-in and must be visible on
the dashboard. There are no reserved parking spaces. Free parking is available for
guests that are cruising.
The Resort is not responsible for items lost on the property. Any item found is
held by the housekeeping department for two weeks. Items returned after a guest's
departure will be shipped at the guest's expense. Inquiries regarding misplaced
items can be made at the linen exchange counter Monday through Friday between the
hours of 8:30 a.m. and 4:30 p.m.
Wrist bands are issued to all guests at check-in. Please wear them for the duration
of your stay so that we may identify you as a Resort guest.
We provide mid-week tidy service for stays seven days or longer. The schedule is
based upon your date of arrival. For guests staying less than seven days, daily
maid service is not included during the stay; but is provided for an additional
fee.
The Resort provides an initial complimentary sample of supplies. These include liquid
dish detergent, dishwasher detergents, paper towels, coffee filters, toilet paper,
tissue, laundry detergent, fabric softener and hand soaps. These supplies may not
be all that you require during your stay. The Resort does not replenish the items
however; most supplies are available for sale in the on-site sundry shop.
Many villas include a washer and dryer and coin-operated laundry is available on
site. Towels may also be exchanged once per day at our linen exchange counter.
Quiet hours are observed between the hours of 11:00 p.m. and 7:00 a.m. All common
areas are closed to the public during these times. Children must be accompanied
by an adult when not in their unit. Please be courteous to other guests and limit
noise.
All of our villas are non-smoking. Outdoor balconies or designated smoking locations must be used. Please close sliding glass doors. Should smoking odors be detected within your villa, you will be charged a $300 non-refundable clean fee.
- Complimentary wireless internet is provided in all villas and common areas.
- Cribs and highchairs may be requested at the Front Desk.
- Luggage Carts are available for self-service luggage transportation.
- Sorry, no pets allowed with the exception of service animals.
- The Resort is a self-service Resort. Services such as bellman service and certain
in-room supplies are not provided.
